Privacy Policy

Effective Date: February 01, 2023
Last Updated: February 06, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Application refers to the TriMed Electronic Health Record (EHR), Practice Management (PM), Document Management, Patient Portals run by TriMed on behalf of TriMed clients, and other auxiliary products owned and supported by TriMed Technologies, Corp.
  • Business, for the purposes of the CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of Consumers' personal information, that does business in the State of California.
  • CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").
  • Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to TriMed Technologies, Corp, 4148 Mendenhall Oaks Pkwy.
  • Consumer, for the purposes of the CCPA/CPRA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to North Carolina, United States.
  • Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
  • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, particularly the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
  • Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the CCPA/CPRA, Personal Data means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
  • Service refers to the TriMed website, TriMed applications, and TriMed Mobile apps.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to TriMed’s website, accessible from www.trimedtech.com.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

This Privacy Policy does NOT include Protected Health Information in the definition of Personal Information because, as discussed in various sections below, Protected Health Information receives special treatment as outlined under HIPAA, other applicable laws, and TriMed Client Agreements.

All Protected Health Information is handled separately in the TriMed Client Agreements. The agreements between any TriMed client and the patient of a TriMed client contain the appropriate terms of service and privacy practices for the patient’s Protected Health Information.

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Usage Data
Usage Data

Usage Data is automatically collected when using the Service, when You submit forms on Our website, or when using Our services, which include services like Our Patient Portals that We run on behalf of our clients. Usage Data is also collected when using Our Application and when submitting support and technical help requests to Our Company.

Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique Device identifiers, and other diagnostic data.

When You access the Service by or through a mobile Device, We may collect certain information automatically, including, but not limited to, the type of mobile Device You use, Your mobile Device’s unique ID, the IP address of Your mobile Device, Your mobile operating system, the type of mobile Internet browser You use, unique Device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or access the Service by or through a mobile Device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect:

  • Information regarding your location.
  • Personal Information. This includes any information that identifies an individual. The types of such personal information shall vary based upon the purposes for which We collect the information. It may also vary based on the platform and/or environment where it is collected (such as whether it is collected on Our website, one of Our applications, or a Portal run by TriMed on behalf of one of our clients). When used in this Privacy Policy, at no time does Personal Information include Protected Health Information.
  • Protected Health Information (PHI). This includes identified information protected by the Health Insurance Portability and Accountability Act of 1996, as amended, and its implementing regulations (HIPAA).

We use this information to provide features of Our Service and to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server, or it may be simply stored on Your Device.

You can enable or disable access to this information anytime through Your Device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may be unable to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related Website statistics (e.g., recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile Device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article.

We use both Session and Persistent Cookies for the purposes described below:

  • Necessary/Essential Cookies
    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to give You those services.
  • Cookies Policy / Notice Acceptance Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies identify whether users have accepted the use of Cookies on the Website.
  • Functionality Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. These Cookies provide You with a more personal experience and avoid You having to re-enter your preferences every time You use the Website.
  • Tracking and Performance Cookies
    • Type: Persistent Cookies
    • Administered by: Third Parties
    • Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the Device You use to access the Website. We may also use these Cookies to test new pages, features, or functionality of the Website to see how Our users react to them.

For more information about the Cookies We use and Your choices regarding Cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different Service functionalities available to You as a registered user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications, regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers, and general information about other goods, services, and events that We offer similar to those You have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: to attend to and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving Our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service and to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
  • With other users: When You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

The services TriMed provides to our clients or makes accessible to the patients of Our clients may involve Protected Health Information (PHI). This PHI is handled pursuant to agreements signed by and between TriMed and TriMed clients, “Client Agreements.” These Client Agreements include but are not limited to software license agreements, project agreements, business associate agreements, or any other document with terms and conditions for the Service that TriMed has entered into with Our clients. Our clients are typically health care providers, and these Client Agreements govern TriMed’s use of PHI of Our clients’ patients.

This Privacy Policy supplements the Client Agreements. TriMed only uses PHI as a business associate of Our clients who are considered covered entities under the instructions and/or restrictions provided to TriMed by TriMed clients and in compliance with the provisions of the HIPAA mandate.

Let it be stated that for any patient of a TriMed client, TriMed’s use and disclosure of Your PHI is governed first and foremost by HIPAA and other applicable laws along with our respective Client Agreements and NOT by this Privacy Policy. TriMed client’s use, disclosure, and transfer of PHI shall be governed by each client’s own terms and conditions and privacy practices as agreed upon with their patients. All requests and questions related to PHI shall be directed to a TriMed client directly and not to TriMed. TriMed shall not be responsible for how any TriMed client treats PHI that TriMed collects on behalf of the client. It is up to each patient to seek agreements between the patient and TriMed client to understand how the TriMed client treats PHI.

Our Website does not intend to collect or retain any PHI. As such, any section of this Privacy Policy that discusses Personal Information collection on the Website does not apply to PHI.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (e.g., if we are required to retain Your Data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service, or We are legally obligated to retain this data for more extended time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to—and maintained on—computers outside Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from Yours.

Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your Data is treated securely and in accordance with this Privacy Policy and that no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Deletion of Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You.

Our Service may allow You to delete information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account if you have one and visiting the Account Settings section. Here, You can manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information You provided.

Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data
Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt out of having your activity on the Service be available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activities.

You may opt out of certain Google Analytics features through your mobile Device settings, such as your Device advertising settings, or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Usage, Performance, and Miscellaneous

We may use third-party Service Providers to maintain and improve our Service.

Invisible reCAPTCHA
We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.
The reCAPTCHA service may collect information from You and Your Device for security purposes.
The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

Children’s Privacy

TriMed’s Website and Service are not directed toward individuals under 18. We do not promote our Sites to individuals under 18, and we do not knowingly collect any Personal Information through our Sites from individuals under 18. Any access to a Portal of a TriMed Client is separately governed by the Portal’s posted Terms of Use.

CCPA/CPRA Privacy Notice

This privacy notice section for California residents supplements the information contained in Our Privacy Policy. It applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information that we may collect or may have collected from California residents within the last twelve (12) months.

Please note that the categories and examples in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were collected by Us. Still, it reflects our good faith belief, to the best of Our knowledge, that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

  • Category A: Identifiers
    • Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, National Provider Identifier (NPI), Medical License Number, or other similar identifiers
    • Collected: Yes
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
    • Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information; Some personal information included in this category may overlap with other categories.
    • Collected: Yes
  • Category C: Protected classification characteristics under California or federal law
    • Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, or genetic information (including familial genetic information)
    • Collected: Yes
  • Category D: Commercial Information
    • Examples: Records and history of products or services purchased or considered
    • Collected: No
  • Category E: Biometric Information
    • Examples: If biometric authentication integration is enabled as part of TriMed’s Service, We may collect information concerning your fingerprints, faceprints, or voiceprints.
    • Collected: Yes
  • Category F: Internet or other similar network activity
    • Examples: Interaction with Our Service or advertisement
    • Collected: Yes
  • Category G: Geolocation Data
    • Examples: Approximate physical location
    • Collected: Yes
  • Category H: Sensory Data
    • Examples: Audio, electronic, visual, thermal, olfactory, or similar information
    • Collected: No
  • Category I: Professional or employment-related information
    • Examples: Current or past job history or performance evaluations
    • Collected: No
  • Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))
    • Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
    • Collected: No
  • Category K: Inferences drawn from other personal information
    • Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
    • Collected: No.
  • Category L: Sensitive Personal Information
    • Examples: Account login and password information and geolocation data
    • Collected: Yes

Under CCPA/CPRA, personal information does not include:

  • Publicly available information from government records
  • Deidentified or aggregated consumer information
  • Information excluded from the CCPA/CPRA's scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994
Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You: For example, from forms You complete on Our Service and preferences You express or provide through our Service.
  • Indirectly from You: For example, from observing Your activity on our Service.
  • Automatically from You: For example, through Cookies We or Our Service Providers set on Your Device as You navigate through Our Service.
  • From Service Providers: For example, third-party vendors monitor and analyze the use of Our Service or other third-party vendors that We use to provide the Service to You.
  • Third-Party Applications that connect with or interact with TriMed applications.
Use of Personal Information

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA/CPRA), which may include the following examples:

  • To operate Our Service and provide You with Our Service
  • To support You and to respond to Your inquiries, including investigating and addressing Your concerns and monitoring and improving Our Service
  • To fulfill or meet the reason You provided the information; For example, if You share Your contact information to ask a question about Our Service, We will use that personal information to respond to Your inquiry.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
  • As described to You when collecting Your personal information or as otherwise outlined in the CCPA/CPRA
  • For internal administrative and auditing purposes
  • To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity, including, when necessary, to prosecute those responsible for such activities
  • Other one-time uses

Please note that the examples provided above are illustrative and not intended to be exhaustive. Please refer to the "Use of Your Personal Data" section for more details on how We use this information.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes, We will update this Privacy Policy.

Disclosure of Personal Information

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category F: Internet or other similar network activity
  • Category G: Geolocation data
  • Category L: Sensitive personal information

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were disclosed. Still, it reflects our good faith belief, to the best of our knowledge, that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to keep that personal information confidential and not use it for any purpose except performing the contract.

Share of Personal Information

We may share, and have shared in the last twelve (12) months, Your personal information identified in the above categories with the following categories of third parties:

  • Service Providers
  • Our affiliates
  • Our business partners
  • Third-party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You
Sale of Personal Information

As defined in the CCPA/CPRA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information by the Business to a third party for valuable consideration. We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

We do not sell personal information as the term “sell” is commonly understood. We allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:

  • Category A: Identifiers
  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were sold. Still, it reflects our good faith belief, to the best of Our knowledge, that some of that information from the applicable category may be and may have been shared for value in return.

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under 16 through Our Service, although certain third-party websites We link to may do so. These third-party websites have their own terms of use and privacy policies. We encourage parents and legal guardians to monitor their children's Internet usage and instruct their children never to provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt into the sale of personal information may opt out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may contact Us to submit a request.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient details to enable Us to delete that information.

Your Rights under the CCPA/CPRA

The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

  • The right to notice: You have the right to be notified of which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to know/access: Under CCPA/CPRA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes, and sharing of personal information. Once We receive and confirm Your request, We will disclose to You:
    • The categories of personal information We collected about You
    • The categories of sources for the personal information We collected about You
    • Our business or commercial purposes for collecting or selling that personal information
    • The categories of third parties with whom We share that personal information
    • The specific pieces of personal information We collected about You
    • If we sold or disclosed Your personal information for a business purpose, We will disclose to You the following:
      • The categories of personal information categories sold
      • The categories of personal information categories disclosed
  • The right to say no to the sale or sharing of Personal Data (opt-out): You have the right to direct Us not to sell Your personal information. Please see the "Do Not Sell My Personal Information" section or contact Us to submit an opt-out request.
  • The right to correct Personal Data: You have the right to correct or rectify any inaccurate personal information about You that We collected. Once We receive and confirm Your request, We will use commercially reasonable efforts to correct (and direct Our Service Providers to correct) Your personal information unless an exception applies.
  • The right to limit the use and disclosure of sensitive Personal Data: You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You unless an exception applies. Please see the "Limit the Use or Disclosure of My Sensitive Personal Information" section or contact Us to submit a request.
  • The right to delete Personal Data: You have the right to request the deletion of Your Personal Data under certain circumstances, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
    • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of Our ongoing business relationship with You, or otherwise perform our contract with You.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when the information's deletion may likely render impossible or seriously impair the research's achievement if You previously provided informed consent.
    • Enable solely internal uses that align with consumer expectations based on Your relationship with Us.
    • Comply with a legal obligation.
    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
  • The right not to be discriminated against: You have the right not to be discriminated against for exercising any of Your consumer's rights, including by:
    • Denying goods or services to You.
    • Charging different prices or rates for goods or services, including discounts or other benefits or imposing penalties.
    • Providing a different level or quality of goods or services to You.
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.
Exercising Your CCPA/CPRA Data Protection Rights

Please see the "Do Not Sell My Personal Information" section and "Limit the Use or Disclosure of My Sensitive Personal Information" section for more information on how to opt out and limit the use of sensitive information collected.

Additionally, to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us:

  • By email: compliance@trimedtech.com

Only You, or a person registered with the California Secretary of State You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative.
  • Describe Your request with sufficient details that allow Us to understand, evaluate, and respond properly.

We cannot respond to Your request or provide You with the required information if We cannot:

  • Verify Your identity or authority to make the request,
  • And confirm that the personal information relates to You.

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12 months preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another without hindrance.

Do Not Sell My Personal Information

As defined in the CCPA/CPRA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information by the Business to a third party for valuable consideration. We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

We do not sell personal information as the term “sell” is commonly understood. We allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable Consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.

The Service Providers We partner with (for example, Our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA/CPRA law. If You wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA/CPRA law, You may do so by following the instructions below.

Please note that any opt-out is specific to the browser You use. You may need to opt-out on every browser that You use.

Website

If applicable, click the "Privacy Preferences,” "Update Privacy Preferences," or "Do Not Sell My Personal Information" buttons listed on the Service to review Your privacy preferences and opt out of Cookies and other technologies that We may use. Please note that You must opt out from each browser You use to access the Service.

Additionally, You can opt out of receiving ads that are personalized as served by Our Service Providers by following our instructions presented on the Service:

The opt-out will place a Cookie on Your computer that is unique to Your browser. If you change browsers or delete the Cookies saved by Your browser, You will need to opt-out again.

Mobile Devices

Your mobile device may give You the ability to opt out of the use of information about the apps You use to serve You ads that are targeted to Your interests:

  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
  • "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from Your mobile device by changing its preferences.

Limit the Use or Disclosure of My Sensitive Personal Information

If You are a California resident, You have the right to limit the use and disclosure of Your sensitive personal information to that use that is necessary to perform the services or provide the goods reasonably expected by an average Consumer who requests such services or goods.

We collect, use, and disclose sensitive personal information in ways necessary to provide the Service. For more information on how We use Your personal information, please see the "Use of Your Personal Data" section or contact Us.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting Your web browser’s preferences or settings page.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with Us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If You would like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below. Please include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and know that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that We do not operate. If You click on a third-party link, You will be directed to that third-party website. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices.

Sharing of Information from Mobile Devices

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes; all the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will inform You via email and/or a prominent notice on Our Service before the change becomes effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us

Please contact us if You have any questions about this Privacy Policy.

  • By email: compliance@trimedtech.com