What can you send with Portal Alerts?
Send invitations for patients to create and access the Portal. This can be triggered automatically with the use of a notification or manually with a few clicks in the system.
Send notifications to view lab results, authorization statuses, or other clinical reminders. An alert will be sent to the patient via Email or SMS and
direct them to the Portal to view these items. When the user logs into the portal these items can be viewed immediately.
Example: Dr. Rey is in a room with Angela, advising her on acne. He has a good Patient Education item he wants to give her. With 2 clicks in the EHR Dr. Rey is able to:
1. Send the PDF of literature to Angela who gets a text message on her phone while in the room.
2. Notate in the chart that Angela was given this patient education item.
Send video’s to patients with the use of Portal Alerts. Have an instruction video that you would like a patient to see? Quickly send the a secure
link that will open the video on their Portal account.
Automatically have documents such as visit summaries sent to the Portal after a visit and an alert will be sent to the patient that it is ready to be viewed.